How to respond to an RFQ

Last updated September 19, 2022
Written by Nicole Lopez

After indicating your interest in providing a quote and reviewing the relevant details within the RFQ it is time to begin drafting a response. This guide will outline the process of preparing and submitting your response to an RFQ.


Prior to submitting a quote response you are required to indicate your interest in responding. You can learn how to do this in our guide; How to indicate your interest in an RFQ.


Preparing your response

To prepare your response to an RFQ:

  1. Navigate to Requests for Quotation from the main menu.
  2. Locate the RFQ you wish to provide a response to.
  3. Hover over the ellipsis icon beside the relevant RFQ.
  4. Select View Details from the dropdown menu.
  5. Go to the Documents tab to download and review any documentation related to the service by clicking the Download All button at the top right corner.
  6. Go to the Response tab of the RFQ.
  7. Review the service details, taking note of the Service Close Date.  
  8. Review any Quote Requirements that have been added by the organisation.


If you require more details or clarification on an RFQ in order to prepare your response, you are able to send a Request for Information (RFI) to the issuing organisation. You can learn how to send an RFI by reading our guide; How to send RFQ messages.


There may not be a Documents tab in all RFQs. If the issuing organisation hasn't added any documents that are related to the services you have matched with, the page will skip straight to the Response tab.


Quoting service items

To provide a quote for the service items you matched with:

  1. Navigate to Requests for Quotation from the main menu.
  2. Locate the RFQ you wish to provide a response to.
  3. Hover over the ellipsis icon beside the relevant RFQ.
  4. Select View Details from the dropdown menu.
  5. Go to the Response tab of the RFQ.
  6. Select from the dropdown the service you wish to quote.
  7. Click the Open Pricing Schedule button to provide your pricing.
  8. In Requested documents section, upload any requested documents by the client.
  9. In Additional information section, upload any further documentation to support your quote and provide any comments in the Comments text box. (Optional)
  10. Respond to the questions in the Questions section by clicking Yes, No or N/A.
  11. Click the Save these rates for me to use on my next quote for this service checkbox. (Optional)
  12. Repeat Steps 6-11 for any additional services you wish to quote on.
  13. Click Save if you wish to save the updates you made or click Submit to send your response. 
  14. Upon clicking the Submit button, a popup box will appear to confirm submission of the quote.
  15. Click the Email me a confirmation of my submission checkbox to receive an email confirmation of the quote submission and have the option to forward to others inside your organisation . (Optional)
  16. Click the Submit button.


Some organisations may require you to submit your quote against a pricing schedule. You can learn more about completing a pricing schedule by reading our guide; How to fill in a pricing schedule.

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