The Automatic Suspension feature allows you to automatically suspend vendors as soon as their compliance documents that require suspension expire. You can also configure the Automatic Un-Suspend feature which will automatically reinstate a vendor account once the cause of suspension has been mitigated.
Tip: You can learn more about automatic suspensions in our guide, Understanding automatic vendor suspension.
To enable the Automatic Suspension feature:
Warning: Vendors will not be notified of suspensions unless you have configured vendor alerts for suspensions. You can learn how to do so in this article by Clicking Here.
To enable the Automatic Un-Suspend feature:
Note: When the Automatic Un-Suspend feature has been enabled, a vendor will only become suspended once the cause of their suspension has been mitigated. Vendor suspensions are usually lifted overnight, however in some cases it may take up to 48 hours.
After you have configured the automatic suspension feature, you may also wish to notify vendors of the upcoming suspension and document expiries.
To enable the Vendor Suspension Notification feature:
Note: When this feature is enabled your vendors will be notified once prior to their document expiring, at the time period nominated by your organisation. They will also be notified once the document has expired, prompting the user to log in and update the expired documentation.