Vendors with a status of suspended are excluded from participating in sourcing activities with your organisation. If a vendor becomes compliant again, or you wish to temporarily include them in sourcing activities, you have the ability to reinstate their account.
Tip: Felix has the ability to automatically reinstate vendors that have been suspended due to expired compliance documents, once the document has been updated and/or archived. The Automatic Un-Suspend feature can be enabled by administrator users from your organisation. You can learn more in our guide, How to configure automatic vendor suspension.
To reinstate a suspended vendor:
Warning: If your organisation has enabled the Automatic Suspension feature and a vendor has been automatically suspended due to expired compliance documents, manually reinstating a vendor will only be temporary, unless the expired compliance document has been updated or archived. If the expired document remains in the vendor account, they will be automatically suspended again overnight.