Enterprise Help Centre

How to suspend a contract deviation request

If a vendor has submitted a contract deviation request that your organisation does not wish to accept, you have the ability to suspend the contract deviation.

Suspend a contract deviation request

To suspend a contract deviation request:

  1. Navigate to the relevant RFQ
  2. Click on the Deviations tab inside the RFQ
  3. Locate the contract deviation request you wish to suspend
  4. Click the Details button beside the relevant request
  5. Review the details of the request as required
  6. Click the blue Suspend Contract Deviation button towards the bottom of the page


Warning:  Vendors will only be allowed to update their contract deviation request once. If a vendor has previously updated their request, suspending the request will become a permanent action.

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