Organisations occasionally provide updates or notifications regarding an RFQ. They typically communicate these by sending messages within the RFQ. This guide offers step-by-step instructions on how to access and respond to messages within an RFQ.
To gain a deeper understanding of the various types of messages that can be sent and received within RFQs, refer to Types of RFQ messages.
To view messages that you have received within an RFQ:
You will also receive an email notification when an organisation sends out an update relating to an RFQ you have received. Clicking the link in the email will allow you to view the newly received message.
From the Communications tab, you can create an RFI and respond to addendums and direct messages.
To create an RFI:
You can also create an RFI directly in response to an Addendum. See below for details.
You will receive an email notification when an organisation sends an addendum. In the email, click the View addendum button and you will be directed to the Addendum detail page.
To respond to an addendum:
Acknowledgement of addendums can only be done when the RFQ is open. If no acknowledgment is made before the RFQ is closed, the Acknowledge button will become disabled. However, you can still create an RFI.
After acknowledging receipt of an addendum, its status (in the communications list) will change from Awaiting Confirmation to Confirmed.
To respond to a direct message: