How to respond to an email invite

Last updated July 01, 2020
Written by Alex Moloney

Organisations can invite vendors directly to Felix. When this occurs, we automatically create an account, and you will receive a welcome email asking you to log in.


This is my first time using Felix

If you are new to Felix or have received an invitation to an email address not associated with an existing vendor account:

  1. Click the Click Here To Continue button in the email notification.
  2. Enter a New Password into the field.
  3. Confirm your password with the Confirm Password field.
  4. Click the Change button.
  5. Click Continue to begin onboarding for the organisation.


If you have an existing Felix vendor account and you have received a "rogue invite", please reach out to the organisation you've been invited by to request they send a new invite to your preferred email.


I have an existing Felix account

Alternatively, you may have received an invitation to an existing vendor account:

  1. Click the button in the email notification.
  2. Log in to Felix with your existing user credentials.
  3. Click Continue to begin onboarding for the organisation.
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