How to Add a New User

Last updated August 05, 2025
Written by Joel Martin

Felix allows you to add multiple staff users to your organisation, each with customisable permission levels. Administrator users with the appropriate permissions can create new user accounts as needed.

To add a new user to your Felix organisation

  1. Navigate to the Settings > User Management from the main menu

    A screenshot of a computer

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  2. Click the "Add User" button



  3. Enter the required personal information such as email address and name of the user.



  4. Assign the appropriate security group based on the user's role and add them to a team (if applicable)
  5. After saving, an email will be sent to the new user with their account details


"An account with this email address already exists." Error
If you encounter this error when trying to add a user, it indicates that the email address is already associated with an existing Felix account.
To resolve this, please contact the support team.


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