You can reset your Felix password anytime by following the steps below.
I'm logged in to my account
To reset the password for your Felix account when logged in:
- Hover over the user icon at the top right corner.
- Select Reset Password from the dropdown menu.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35204910892/original/E0lKgqSgtpaE9z4DmVAfaSMcxPwL_OPv0g.png?1689656687)
- Fill out the following fields:
- Current Password
- New Password
- Confirm Password
- Click the Change button.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35204910998/original/5Z6C4C8CU3CBcyD2LIbu25KsfGAzDnGGog.png?1689656751)
I've forgotten my password
To reset your password when you've forgotten it:
- Navigate to auth.felix.net/forgot-password in your web browser.
- Enter the email address associated with your account.
- Click the I'm not a robot checkbox for the reCAPTCHA verification.
- Click the Submit button. You will receive an email to reset your password.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35204912074/original/mnHxAxXMIZLrpurLtnal9Fbzrp5qvaATLg.png?1689657749)
- Click the Reset Your Password button in the email. You will be taken back to Felix page to change your password.
- Fill out the following fields:
- New Password
- Confirm Password
- Click the Change button.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35204912409/original/gqfFFhmkF3ZrboeK_EYdPGOeCfea_G0ZdQ.png?1689658075)