The ABN of Felix accounts can be adjusted in cases that meet specific criteria where there is agreement between an organisation and a vendor. Below are some frequently asked questions about ABN changes.
ABN changes can be requested at any time, however, changes are subject to the below conditions.
In most cases, once a vendor has onboarded for an organisation, responded to an RFQ, or subscribed to a Marketplace plan, it isn't possible to change the ABN associated with their account. To ensure accurate record keeping of critical business and engagement details for companies a vendor engages with, it's only possible to change the ABN of accounts outside of this when there is a typographical error or the account belongs to a single Felix organisation.
If you're unable to change your ABN, the best course of action is to let the organisations you're a member to know of a new email address to send new invitations to so that you can set up the new legal entitiy as a supplier on Felix. If you're wanting to use the same email address as your existing account, you'll need to update the email address of your existing account to a separate email beforehand.
Requests for ABN changes must be received from an authorised user of the account the request relates to. We are unable to accept requests from third parties. This includes forwarded emails, or Cc'd requests.
Our team will verify the new ABN via the ABN Lookup tool, as well as confirm with the organisation that they are aware of and approve the change of ABN.
